Shipping & Returns

For security reasons, Right flooring ships to street addresses only, and not to PO Boxes or similar addresses. If item(s) are requested to be shipped to APO/FPO, PO Boxes, or similar addresses, the customer is liable for all responsibility for the package if it is lost or stolen. All packages are sent Insurance and are Signature Required.

Please Note: Exchanges do not qualify for a second FREE SHIPPING there will be a charge. Ask your Customer Representative for more information.

Return and Exchange Policy

All Returns must be Authorized by our Customer Service. No Packages will be accepted without an RAN (Return Authorization Number) from our customer service.

If you need to resize your ring, Please contact us immediately so we can accommodate you.
If you resize our merchandise at your own jeweler or repair shop, you take the risk of damage,
and the item(s) will be automatically NON-REFUNDABLE and NON-EXCHANGEABLE.
We cannot accept any damaged/worn products for exchange nor refund.

Upon receiving your return, the item will be reviewed by our Quality Assurance Team.

If you are advised to send back the items to Right Flooring. Please send your package to us via Insured US Post Office
Priority Mail®, Make sure that you have insured the package & purchased a tracking number for your record, this must be done within 30 days from the date it was shipped.
Please include the invoice, the original packaging, and any other information which was advised to you by your customer representative.
For exchange please write the item number that you want to exchanged it for.

Shipping / Handling charges are NON-REFUNDABLE and will be deducted when a return or exchange has been made.

Read the Terms & Conditions before placing your order, if you have any questions or concerns, please do not hesitate to contact us, we are here to help you as much as we can...

If our Customer Representative advises you to send your item(s) back please do not forget the RAN (Return Authorization Number) on the package or it will be REFUSED when sent to us...

Send your package to:
For security reasons, do not write "Right Flooring" anywhere on the outside of the box.
Flooring R S.

11151 West pico Blvd,LA,CA,90064

American Floor Covering Center / AFCC
4824 S. Broadway St. Los Angeles, CA, 90037

Damaged In Shipment:

If your item is damaged through shipping, please hold the merchandise and the package it came in. Contact the delivering carrier to arrange for an inspection and then notify us.